Privacy Policy

Effective Date: February 6, 2026

Priority Urgent Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information and health information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our office, or use our healthcare services.

Information We Collect

We may collect different types of information when you interact with our website or healthcare services, including:

  • Name, phone number, email address, and contact details.
  • Appointment requests and scheduling information.
  • Insurance information and billing details.
  • Medical information provided during your visit or communication with our office.
  • Information collected through website usage, such as browser type, device information, and pages visited.

We only collect information that is necessary to provide healthcare services, respond to inquiries, improve our website experience, and operate our practice.

How We Use Your Information

Priority Urgent Care may use the information we collect for purposes including:

  • Providing urgent care and medical services.
  • Scheduling and managing appointments.
  • Communicating with you about your visits, services, and requests.
  • Processing insurance claims and payments.
  • Improving our website, services, and patient experience.
  • Meeting legal and regulatory requirements.

Protected Health Information (PHI)

As a healthcare provider, we handle Protected Health Information (PHI) according to applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Your health information may be used and disclosed for purposes related to:

  • Treatment
  • Payment
  • Healthcare operations

For more details about how your medical information is used and protected, please review our HIPAA Privacy Notice.

Information Sharing And Disclosure

We do not sell, rent, or trade your personal information.

We may share information when necessary to:

  • Provide requested healthcare services.
  • Process payments and insurance claims.
  • Work with service providers who support our operations.
  • Comply with legal obligations.
  • Protect the safety, rights, and security of our patients, staff, and organization.

Any sharing of health information is handled according to applicable privacy requirements.

Cookies And Website Tracking

Our website may use cookies and similar technologies to improve functionality, analyze website performance, and understand how visitors interact with our website.

Cookies may help us:

  • Improve website navigation.
  • Understand visitor behavior.
  • Enhance user experience.

You may adjust your browser settings to manage or disable cookies; however, some website features may not function properly.

Third-Party Services And Links

Our website may include links to third-party websites, tools, or services.

These third parties may have their own privacy policies and practices. Priority Urgent Care is not responsible for the privacy practices, security, or content of external websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

Data Security

We take reasonable administrative, technical, and physical steps to protect your personal and health information from unauthorized access, misuse, alteration, or disclosure.

While we work to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

  • Requesting access to information we maintain about you.
  • Requesting corrections to inaccurate information.
  • Asking questions about how your information is used.
  • Requesting information about our privacy practices.

Certain rights related to health information are governed by HIPAA and applicable healthcare privacy regulations.

Children’s Privacy

Our website and services are not intended to collect personal information from children without appropriate involvement from a parent or legal guardian.

Any information collected during healthcare services for minors is handled according to applicable privacy requirements.

Changes To This Privacy Policy

Priority Urgent Care may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact Priority Urgent Care.